Arkham Knight Shipping Update

How pre-order works at deltabase

Pre-orders at deltabase are opened only for products I’ve personally researched and believe in—based on the manufacturer’s track record, direct conversations, and whether it’s something I’d actually buy myself.

Pre-orders are treated as confirmed orders, which is why full payment is collected upfront. By the time an item is listed for pre-order, I’ve usually already placed (or am about to place) my own order with the factory. This allows me to commit quantities with confidence and secure your allocation.

Pre-orders are split into two phases, reflecting how production and supply actually work on the factory side.

Phase 1: Advance Pre-order

This phase opens when a product is announced but not yet released.

Orders placed during this phase help me gauge real demand and adjust how much stock to commit to the factory. As a thank-you to those who support early and are comfortable with the wait, a small discount is offered during this phase.

Advance Pre-order ends when either of the following happens:

• The factory stops accepting pre-orders (due to deadlines, production limits, or targeted demand being met), or
• The product begins shipping from the factory.

Phase 2: Pre-order

This phase starts once the product begins shipping from the manufacturer.

At this point, quantities are already locked in with the factory. I can no longer increase my order, and the stock is already on its way to Singapore, even though it hasn’t arrived yet.

Pre-orders may still be available during this phase, but pricing returns to normal and availability depends strictly on remaining committed stock.

Pre-order ends once the stock arrives in Singapore and is ready for local delivery.

What if something goes wrong?

If the product is cancelled or delayed unreasonably, a full refund will be offered—no questions asked.

However, if the item is proceeding as planned and you simply change your mind, refunds are not possible. That’s the trade-off for early access, confirmed allocation, and early pricing.