Terms of Service

These Terms of Service govern your use of the website located at deltabase.sg and any related services provided by deltabase.

By accessing deltabase.sg, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by deltabase.

We, deltabase, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.

These Terms of Service were last updated on July 25, 2025.

Limitations of use

By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:

  • modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website;
  • remove any copyright or other proprietary notations from any materials and software on this website;
  • transfer the materials to another person or “mirror” the materials on any other server;
  • knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service deltabase provides;
  • use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;
  • use this website or its associated services in violation of any applicable laws or regulations;
  • use this website in conjunction with sending unauthorized advertising or spam;
  • harvest, collect, or gather user data without the user’s consent; or
  • use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.

Intellectual property

The intellectual property in the materials contained in this website are owned by or licensed to deltabase and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.

This constitutes the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by deltabase at any time.

Liability

Our website and the materials on our website are provided on an ‘as is’ basis. To the extent permitted by law, deltabase makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.

In no event shall deltabase or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if deltabase or an authorized representative has been notified, orally or in writing, of the possibility of such damage.

In the context of this agreement, “consequential loss” includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of materials

The materials appearing on our website are not comprehensive and are for general information purposes only. deltabase does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.

Links

deltabase has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval or control by deltabase of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.

Right to terminate

We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.

Severance

Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.

Governing law

These Terms of Service are governed by and construed in accordance with the laws of Singapore. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

WhatsApp communications

deltabase may send WhatsApp communications for conversational and informational purposes, but only with the prior express consent of the recipient.

Consent to communications

When you opt-in to receive WhatsApp communications from deltabase, you expressly consent to deltabase sending you WhatsApp messages for the purposes described in “WhatsApp Communications”. deltabase does not charge any fees for these messages; however, message and data rates may apply, as determined by your mobile carrier.

Opting out of WhatsApp communications

To opt out of WhatsApp at any time, reply with “STOP” or “UNSUBSCRIBE” to any WhatsApp message we send you. If you unsubscribe from receiving text messages, there may be a short delay while deltabase processes your request(s). During this time, you may continue to receive WhatsApp communications from us. For assistance with opting out of WhatsApp communications, please contact us at Dean Loh (hello@deltabase.sg)

Same Day Shipping

Orders received before 1400 hrs (Singapore time) on weekdays will be shipped out the same day—unless it’s a pre-order item, a weekend, a public holiday, or when the store is on vacation. Any off-days will be clearly announced on the website.

“Same day shipping” means your order will be packed and handed over to the courier on the same day. Actual delivery time depends on the courier and is beyond my control.

Pre-order Policy

Some items listed on deltabase.sg are offered as Pre-orders. These are products that have not yet been released or shipped by the manufacturer at the time of listing. Every effort is made to ensure that only products with confirmed production and release schedules are listed for pre-order, based on the best available information at the time.

However, unforeseen circumstances may arise—including but not limited to changes in the manufacturer’s production schedule, cancellation of the product, supply chain issues, or discontinuation by the factory—that may result in a pre-order being delayed or canceled.

In such cases, you will be entitled to a full refund, which may be issued either as a cash refund or as store credit, at your discretion.

Please note:

  • Pre-orders are final and non-refundable in the event you change your mind, fail to complete payment, or become uncontactable (MIA).
  • Pre-order items are considered sale items and are not eligible for further discounts, including the use of promotional codes or discount coupons.
  • Pre-order pricing is only valid until we receive confirmation that the item has shipped from the supplier (e.g. when it leaves China). Once shipping is confirmed, the price may be adjusted without prior notice—even if the item has not yet arrived in Singapore.
  • All estimated arrival dates are indicative and subject to change. While we strive to provide accurate timelines, actual delivery dates may vary depending on manufacturer or shipping conditions.
  • Full payment is required at the time of placing a pre-order. Orders are not reserved without payment.

By placing a pre-order, you acknowledge and agree to the terms outlined above.

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